Antivirus is Detecting Printer Installer as Malware

Summary/Problem:

The antivirus program on a computer is preventing installation of the Printer Installer client, or is preventing the client from running correctly.

Cause:

The antivirus software is detecting the Printer Installer client, or one of its components, as malware. Most of the time it is identified as such by the antivirus software's heuristics, not based on a specific virus definition.

Solution:

See What folders should be Excluded from Antivirus Scans?

Attribution:

Last updated:

Author:

Contributions by:

10/16/2107

Dustin Larsen

Sean Bangerter; Wayne Conway