You Do Not Have Rights to Install Printer

Summary/Problem:

Error when trying to install a printer from the Portal: “Unable to install printer: you do not have rights to install this printer.”

Cause:

The user does not have Portal Security permissions to install the printer.

Solution:

  1. Open the Admin Console.
  2. Select the printer in question.
  3. Select the Security > Portal Security tab.
  4. Make sure the user (or the user's computer) is in the list so they have permission to install the printer. Note: They may be included as part of an Active Directory group)

Attribution:

Last updated:

Author:

Contributions by:

08/30/2017

Dustin Larsen

Sean Bangerter