Site Map/List of KB Articles

Unable to List Printers: The RPC Server is Unavailable
Admin Console Error Messages Guide
SNMP Alerts Missing the "Offline" Status
Enable MySQL Logging
Interactive Services Detection
Client Download is not Working
Decompressing Website Files Fails During Install
Unable to Access Admin Console or Portal
Signed and Unsigned Drivers
Testing if iOS DNS Server Query is Working
Unable to remove node(s): The structure of your tree is corrupted, and this node can not be deleted.
Error Updating Printer Installer: Unable to Complete COM Operation: 8007000D
Delete Global Per-workstation Printers
Error Getting Log Files
Admin Console Does Not Prompt User to Create a Local Root Account on First Login
Email Print Jobs not Showing Up in the Pull Print Queue
Access Denied (kind of) when Importing Printers from a Windows Print Server
Cannot Log in to the Admin Console
HTTP Error 500.19
Could not Create Directory Error
Error 12029: Could not Send Request
Changing the Printer Installer Port Monitor to the Default Windows Port Monitor
Client is not Loading the Tree
Display the Client Console when the Start Menu has been Disabled
Change the Location of the MySQL Database
Access Violation Error During Update or Install
Error: Could Not Query Active Directory
Cannot Import Printer from Windows Print Server
Enable Logging for the Control Panel Application
Client and Entry Logs are not Working Correctly
Reset the Printer Installer Root User ID and Password
Security Warning: Do you Trust this Printer?
Description of mib oid
Error: Could Not Be Opened #1326 Logon Failure
Troubleshooting High CPU Utilization on IIS Server
Badge Reader: Reader Setup Failed
Manually Change the Language on the Portal
Error: Results for iis_IUSRS
What Driver is Being Used During Mobile Printing?
Unable to Install Printer: Could Not Find TCP Port Monitor
Access the MySQL Command Line Client
Could not Convert Variant of Type (null) into Type (OleStr)
Configure LDAP Authentication for Active Directory
"Stream Write Error" when Importing Printers
Run ADSI Edit (Adsiedit.msc)
Disappearing Printers
iPrint Conversion Prevents Autocad Users from Printing
Error: Can't Find MySQL Server
You Do Not Have Rights to Install Printer
Set Up F5 to Monitor Printer Installer
Internal Error 500
Run a Program as the System Account
No Compatible Drivers Could be Found
PrinterLogic Client CPU and Network Utilization Details
Determine the Exchange Web Services (EWS) URL for PrinterLogic Mail Settings Server or Outlook Information
Is HPAC Required for Badge Authentication?
Error 1603 when Installing or Updating Printer Installer
Export Printers from a Command Prompt
How to Read an IIS Log File
Floor Plan File Size Limitation
Access Denied While Creating C:\mytest.txt
Site Map/List of KB Articles
Restoring Self Installed Printers in Citrix XenDesktop/VDI
Terminal Server Printing
Printing Features Working Incorrectly
When does the PrinterCloud client communicate with PrinterCloud?
Distribute Forms to Computers
Error when Logging into the Admin Console for the First Time
What folders should be Excluded from Antivirus Scans?
Internet Explorer Troubleshooting
Customer Deployed the Client without the Config.ini File
Save Locally-installed Printers Between VDI Sessions
Error: Unable to Obtain Printer List
Remotely Refresh Printer Installer Client
Print Policies
What Permissions does a Bind User Require?
Manually Change the Language in the Printer Installer Client
Redeploy Printers Deleted when a Windows Print Server Link was Deleted Without Deployment Assignments
An Error Occurred Starting the Remote Process
What Happens if a Cache Location Goes Down?
Shrink the Database
Failed Novell Printer Migration
"Client Not Installed" Error Appears when Client is Installed
Set up an Alias Entry in Settings.php so a Printer Installed with an Alias Print server Name will be Converted
How does the Network Scanner Work?
502 Bad Gateway Error
Install the Client on Operating System Embedded with Enhanced Write Filter
Antivirus Notification
Error: Out of Memory
"Badge not Found. Please Contact an Administrator"
Configure SAP Printing to Use Printer Installer
Error: The Parameter is Incorrect
Login Error: Strong(er) Authentication Required
Change the Server or Workstation Local Language
How do I...?
MySQL: Data Too Long for Column Error
Fix WMI Problems
Cannot See Map After Uploading It
Registry Keys that VMWare View Uses to Set the View Client Information
Manually Enable NPAPI Plugins for Chrome v42 - v45
Strange Profile Behavior
Remove a Driver from a Workstation
Are Email Printing Attachments their own Held Job?
"Error: Not Found" During Printer Import from Cluster
Folders Overlap Printer Names in the Portal
Set up Data Warehouse
Unable to Install Printer: An Error Occurred Downloading the Driver
Terminal Server and Printer Redirection
"Error 2738: Could not Access VBScript Run Time for Custom Action"
High CPU Usage on the Portal
Edit Large Files
Nothing Happens when Adding Accounts to 'Users'
Driver Error when Installing a Printer from the Portal
Error 102 Appears While Accessing User Portal
Reinstall the Citrix Universal Printer Driver
Error: "Unable to Update Account Database: Unable to Perform Update"
Change the IP Address of the Printer Installer Host Server
How does LDAP work?
Error: Could Not Send Request 12045
Getting Group Membership from Powershell
Error Deleting Printers in the Admin Console
Internet Explorer is not Responding
Stream Read Error
Invalid Stream or Stream Write Error
ISA Proxy Error
Error: Unable to Install Printers. Unable to Obtain Printer Information.
Download PHPMyAdmin
Error: The Server Returned an Unexpected Result
Network Issues when Importing Print Queues from Windows Print Servers
Convert Printers Mapped to a Print Server via an Alias
Security Issues
Enter the name of your title here
Restore from Auto Backup Folder
What Happens to Installed Printers Between User Sessions?
Error: Your Login Session has Expired
Could Not Obtain New Microsoft Printer Importer Package Error
Troubleshooting Cache Location Rights
Manually Install and Update Printer Installer
Enroll a Chromebook into Chromebook Management Console
Error 12007
How to change a PI host server to a new domain
Printer Installer Database Error - "Got Error -1 from storage engine"
Error 1797: The Printer Driver is Unknown
Index a Field in Active Directory
An Error Occurred Creating the Driver Package: MySQL
Error: Unable to Install Printer: Corrupted Stream
Bring Cluster Spool Resource (VMCLUSTERPS) Online
"Whoops, looks like something went wrong" Error when Accessing Printer Installer
Combine Log Files
"Aw Snap! Something Went Wrong" Error when Accessing the Portal on Chrome
Error: Unable to Communicate with Client
Install Printer Installer on a Non-server Operating System
Test Remote Printing on Console Control Panel
Error Creating a Profile: "There was an Error Starting the Upload"
Unable to Install Windows Shared Printers (WPSL)
Imported Novell Drivers cannot be Deleted
Client Out of Date Error
"The Installation Process could not be Completed"
Force the Chrome Extension to be Installed
Error: 101 - Unable to Open Local Printer Key
An Error Occurred Opening the Tree
Title of Error
Internet Explorer Crashes After Exiting the Portal
Using PHPMyAdmin
Antivirus is Detecting Printer Installer as Malware
Local and Remote Print Job Spooling Information
Install and Update Printer Installer on Linux/Apache
Script to Run Refresh Command
Non-Windows Thin Clients or Zero Clients in Citrix Sessions
Email Printing Tips and Notes
Error: BW Default
External Application URL Integration Documentation
Error: The Remote Service was not Found
Error 138
Download the Printer Installer Icon
Install a WSD (Web Services for Devices) Printer
Clicking CTRL + Shift + 8 Opens the Client in Excel
Printers are Showing as "Offline"
Install the Client on an Operating System Embedded with a File-based Write Filter
Skipped Printer Creation Error
Are Jobs Compressed by Citrix in Thin/Zero Client Sessions?
Change Where the Client Log is Stored
Error: Your Client is Out-of-Date
Debug HP Card Readers
Your search for returned result(s).